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Forever 21 is an American retailer. The company specializes in retail of clothes. Forever 21 operates its online sales through the official domain. The company guarantees free shipping both ways and 3...65 day return policy. Forever 21provides a huge selection of narrow and wide shoes, clothing, bags, hard to find accessories, electronics, eyewear, handbags, luggage, backpacks, slippers, watches, boots in all possible styles: urban, athletic, authentic, classic, office, lounge, etc. Forever 21 offers constant discounts up to 75% on almost all brands. Forever 21 have millions of products available in their warehouse for immediate shipment. Forever 21 is a popular online retailer because of the comparatively low prices and huge option of products. Show more
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So I ordered a dress from Forever21.com. I'm a registered customer but I opted to shop as a guest. So I order my dress and put in my info at checkout. Sometime between checkout and processing, my registered info kicks in. So Forever21 overrides my checkout info with the info they have in their system, (old information which I tried to change but it kept reverting back which is why I chose to shop...
If you order something online and it arrives defective, the invoice says you can send it back and indicate you would like an exchange. If they deem the item truly defective, they will refund your return shipping fee if you enclose the receipt. Unfortunately, the person who decides if the item is truly defective is the person inspecting the item. The leggings I returned had a full length run in...
My wife shopped early for Christmas, then her father passed away on December 12th. When our daughter opened her gifts a few things had to be returned. No problem with other stores (PacSun, etc.), but Forever21 wouldn't accept the returns becuase it was 30 past the purchase date. I've talked to two different customer service managers and their story is the same. "We have a very strict return...
I went to Forever 21 the other day and purchased several items. When I was in the fitting room I calculated approximately how much my purchase and it was around $50. So I get up the to register and it ended up to be around $60 so I just figured that I had calculated wrong. So I get home and I realize that she didn't give me a receipt. So I kinda figured something was wrong so I added everything...
Order # 41960433 Terrible customer service. I paid 28.95 to have my order next day shipped to the hotel that I am currently staying in. Only to receive one of my items in the wrong size. Within less than one hour of finding this out I contacted customer service. The agent I spoke with was( I have the name). I asked for a refund on my shipping costs because it’s ridiculous that I paid for next day...
I purchased several items at Forever 21 at Rosedale Mall in Roseville MN on Christmas Eve for my wife. I was told when I purchased them that they could be returned for exchange or store credit. My wife and I went there tonight to do just that. I waited in line to return the one item we wished to return while my wife shopped. I was told by the store clerk and the Manager that I could not return...
I have literally NEVER heard of a store that won't allow you to try on bras. Bra fits are NOT universal, in fact, nearly every bra will fit a little differently. And because of the terrible return policy, if I were to buy one and it didn't fit, I wouldn't be able to rerun it. It's the biggest rip off I've ever heard of. I had many items in my arms that I was ready to purchase, and I just needed...
Got a gift card for forever 21 with 130$ and had in my wallet for a few weeks and bar code and number smeared off and consumer service says there is nothing they can do about it. So now I am out 130$ and wasted my time on the phone and mentor mall with people that are supposed to help you at forever 21. This place has people working in consumer service that talk to you like you are a piece of ***...
I went to forever 21 yesterday with some friends, and I saw a pair of pj shorts I really liked on a mannequin. I looked everywhere for them, and after a while of looking, I went to ask someone to help me. She then responded with "I'm off the clock" and left. After that, I decided that I might as well take the shorts off the mannequin (there was a price tag, and I was definitely going to buy them,...
I couldn't decide between 2 scarves for a stocking stuffer and was persuaded to get them both by the sales clerk. After all, she said, "You can return one of them later once you choose." What she didn't bother to mention is once they have your money, this ***-fest of a store is keeping it. I found out today when I went to return it that the don't accept returns. In fact, there isn't even a...
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