2.0
  • Affordable clothes6 votes
  • Product variety2 votes
  • In store personnel1 votes
  • Customer service7 votes
  • Employees5 votes
  • Store policy4 votes
Is this your company?
Please check our
business solutions
Submit review about this company 

I bought this very cute romper for about 13 dollars. Really cheap right? Cheap material is why. I accidentally put the romper in the dryer and it shrank a little. I put it in the wash again and pulled on it a little stretching it out, know that the material was fragile. Then it ripped... completely. A hole bigger than my fist was left. Add comment

  • Apr 06
  • Footwear and Clothing
  • Atlanta, Georgia
  • Floral Print Jersey Tank
  • 36
  • REVIEW RATING 4/5

I purchased a very popular item online, the Floral Print Jersey Tank. Called customer service two days later when I noticed the item didn't ship yet. They promised me that it would ship the next day. Two days later I received an email saying that my order has been canceled due to your item being out of stock. Forever21 has inventory issues, they cannot keep up with their item count. If an... Read more

Was this review helpful? 0 0

I brought $159.00 worth of dresses. None of then looked the same and weren't the right size. I shipped it back the next day. Now they tell me I have to wait 3 months to get the refund. That's crazy. They should pay me interest on that money. Add comment

  • Mar 29
  • Footwear and Clothing
  • Danbury, Connecticut
  • Return Policy
  • 2
  • 2
  • 65
  • REVIEW RATING 4/5

I have been a loyal costumer for 5 years and have spent hundreds of dollars at the store and am well aware of their return policy; however, I am shocked by how their manager at the Danbury, CT store handled the situation. I bought two socks for $2.80, and they rang up at $3.90 (I didn't noticed until I got home) I went back two days later to ask for a refund of the $2.20 that I was overcharged.... Read more

Was this review helpful? 0 0

  • Mar 15
  • Online Shopping
  • Staatsburg, New York
  • Return Policy
  • 63
  • REVIEW RATING 3/5

First time ordering last time ordering. I have always found their no cash return policy in store to be absurd which is one reason I refuse to shop there however I really liked this backpack and it stated online you could get cash refund so I decided to give them a shot, big mistake. I signed up to be notified when a bag was in stock. A few days later I get an email that it is now in stock so I... Read more

Was this review helpful? 0 0

  • Feb 21
  • Footwear and Clothing
  • Charlestown, Massachusetts
  • Online Order
  • 44
  • REVIEW RATING 4/5

Horrible service!! Emailed them several times with no response!! No email confirmation but they took the money from my account. I can't track the order, can't talk to customer service since they do not reply. Not even sure what I ordered because originally the site told me the total was 56 and change but they only took 47 from my account... wish they would've contacted me if something I ordered... Read more

Was this review helpful? 0 0

  • Feb 21
  • Online Shopping
  • Missouri City, Texas
  • Dress
  • 73
  • REVIEW RATING 4/5

I have not had any issues with Forever 21 until recently which was last year 2014. I always shop online and I do that on my phone. Well one day I decided to go on my laptop to get a better look at one particular dress that I already purchased that very same day, and to my surprise the prices were different which was a real shocker to me. On my phone I paid more but online the dress was less which... Read more

Was this review helpful? 0 0

  • Feb 09
  • Footwear and Clothing
  • Iselin, New Jersey
  • Coat
  • 2
  • 2
  • 102
  • REVIEW RATING 5/5
Forever 21 - Review about Coat from Iselin, New Jersey
1 of 4

I will never shop at forever21again!! I bought a coat last January that i really didn't wear to much..This year i wore it more often and it ripped in multiple spots and the coat wasn't cheap so i called to see what they could do for me which was a joke cause all they said was their isn't anything they can do after 30 days of purchasing the coat..So there for im stuck with a coat that i... Read more

Was this review helpful? 0 2

  • Feb 04
  • Footwear and Clothing
  • Port Arthur, Texas
  • Clothing
  • 72
  • REVIEW RATING 4/5

I made a purchase with Forever 21 a month ago . I was originally charge $56.54 on my order. When I check on my bank account they charged me $83.30 it was more what i check out in my original order. I call to 1888-494-3837 to ask why I was charge more than my order. They told me because there was a glitch in the system that gave me additional 30% and I was charge more once because the price... Read more

Was this review helpful? 0 0

  • Feb 03
  • Footwear and Clothing
  • Kuala Lumpur, Kuala Lumpur
  • Entry Policy
  • 1
  • 1
  • 94
  • REVIEW RATING 4/5

I accompanied my sister-in-law and friend who were big fans of Forever 21 on one occasion. I was having a sore throat that day so I got myself some herbal tea. Most people ignored me as I strolled along the aisle with a drink in my hand. All stores but Forever 21 when one of the staff spotted me and marched angrily towards me. She sternly told me that I was not allowed to drink in the store. I... Read more

Was this review helpful? 0 0

Had an experience with Forever 21?

Write a review
Did not find what you were looking for?
 
×
You are reading about Forever 21.
Filing a new complaint about
×