Forever 21

I was at Forever 21 in Aventura Mall on 4/21 and the associate (Stephanie) called us as we already walked out of the store very rudely to search our bags. The alarm actually beaps...

I GOT A SKIRT FROM FOREVER 21 AND THE SKIRT WAS TO TIGHT SO I TRIED TO RETURN IT AND I WAS TOLD THAT I HAD TO GET STORE CREDIT. NO WHERE IN THAT STORE TELLS YOU THAT IF YOU RETURN ...

So, a little over a month ago, I ordered a sweater from Forever21's website. I paid using a combination of an F21 gift card and my debit card. The sweater didn't fit right when I r...

On January 23rd, I made an order for some clothing for a couple upcoming events in my life. I receive a conformation email and wait for my package. When it doesn't show up two ...

I have spent thousands of dollars in forever 21 over the past two years buying clothing for my two daughters at forever21. this christmas my youngest daughter receievd a gift card ...

I ordered quite a couple things online and my package hasn't came in the mail. I've been trying to call forever 21 customer service everyday for a week and no one *** answe...

I love forever21 orem ut is the best ever , i have shopped in plenty f21 but this one , the best service ever, i dont know who trains all those employees but thats the best custom...

I recently was in the store in Boise Idaho. I had the worst customer service experience I think I have ever had. The manager was a man named Michael and he was hostile and accusato...

They are really bad! They don't stand behind their products and they are not willing to help you when you call. Give me a break!!!In this economy they should respect ...

I had two orders and both orders were all buy one get one free items. All of the items I "added" to the shopping cart were under the special & how weird is it that all the 'free' ...

I ordered a gift card over the internet on December 14th to be sent to my neice in Ohio. It is now Dec. 28th and the gift card has not arrived. I emailed my concern through the w...

One would think that knowing that in the holiday season it will be extremely busy they would make sure their computer systems are up-to-date and running, but NO! I wen to go make a...

Pissed off at Forever21!!! free item from Cyber Monday BOGO sale doesn't arrive with the rest of the item..they took it off from the list like poof, they didn't even notify me prio...

Hello, I ordered some stuff from their site on 11/23/2011 and they sent an email letting me know they shipped on 11/24/2011 and since then I am tracking my package w...

I am a very easygoing and understanding person, but as of now, I am so upset. Today is December 8th. I ordered 239 dollars worth of clothes online on November 21st. About three day...

Ordered 6 items for Christmas in November. They shipped on the 11/18, I received them 11/28, I have until 12/18 to make any returns or exchanges. So much for Christmas gifts. I...

Please explain to me why forever21 will not let you remove clothes off the mannequins to buy? Its false advertisement to have it dressed in something that is no longer in stock an...

I went shopping to XXI on Black Friday.The store was supposed to open at 6am and ended up opening at 9am. This was due to the manager being late. First, how unproffessional, so eve...

This is directed to Forever 21 shoppers . . . Please read if you live in California. ConsumersREFUND POLICIESThe policy must be displayed either at e...

I bought 9 items from XXI Forever 21 and they only put 8 items in the bag. I came all the way to Toronto from Ottawa and I don't even get an apology. They ask me if I looked! Of co...

Having recently read with amusement the complaints about customer service, I had the great pleasure of experiencing it myself just today! My daughter received a $50 gift cert...

I'm sorry but everytime I go into a Forever 21, there is nothing but complete judging from the associates. Sorry that I'm not a typical sorority girl coming in to find the next big...

I bought 2 shirts at Forever 21. They were only $2.99 each. I thought it was a steal! When ringing up the cashier told me that they do not offer money back returns, only returns...

I purchased a dress costing about 18 dollars at forever21. After a couple of days,I decided "you know what? I'm not going to wear this dress."I went to a different...

At the Forever 21 store in Orlando I was accused of stealing earrings that the sales clerk failed to scan. He put them in my bag and handed me the bag! At the food court I was appr...

Tried to return a party dress (unworn with tags and recept) to Forever 21. Was told I was too late. They have a strict 22 day exchange only policy. I told them I was new to the sto...

I brought something from this company.. the order was processed on 12.03.09 mind u i have ordered things from this company forever 21 at least 3 times and shop in there store loca...

Okay so exactly a week ago I bought a really cute ring that I mistakenly got in the wrong size. Today I took it back wanting a smaller size and apparently all jewelry is final sale...

Every time I visit the Orlando, FL area, I immediately drag my fiancé and any other friends in the area to Forever 21 and continually purchase clothes there whether I need t...

We bought a necklace on December 22. On January 7, the piece of crap broke. We returned the necklace to the store for replacement or repair. Forever21 informed us were forever stuc...