Forever 21 Phone Numbers and Emails

Toll-Free Number:

  • (888) 494-3837
Send Message

Customer Service:

  • (213) 463-9173
    For International shoppers
  • (213) 741-8257
    International Return Instructions
  • (213) 741-5100

Forever 21 Emails:

Customer Service
Jobs/ Career
Legal
Privacy Inquiries
Media
Press Inquiries
customerservice@forever21inc.com
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How to Contact?

Most Popular Number:

(888) 494-3837
Total calls: 575 Issues resolved: 23 Last call: Mar 27, 2024

What Is the Forever 21 Customer Service Phone Number?

There are various contact options to contact the Forever 21 customer service team. For customers based in the United States, the Forever 21 customer service phone number is 1-888-494-3837. Similarly, international customers can contact Forever 21 at 1-213-463-9173. Forever 21 offers their top-notch Forever 21 customer service assistance throughout the week. From Monday to Saturday, the Forever 21 hours are from 5 AM to 9 PM PST, and on Sunday, it begins from 5 AM and ends at 7 PM PST. During this Forever 21 hours, contact their customer service team through various channels, including chat and email. Feel free to contact the Forever 21 customer service team during operational hours for assistance with any Forever 21-related questions and concerns.

How Do I Contact Forever 21 Customer Support via Live Chat?

A multinational fast fashion retailer offers the convenience of Forever 21 chat service for customers seeking immediate assistance during specified hours of operation. To access the Forever 21 chat, visit the official Forever 21 website and navigate to the "Help" section at the top of the page. There, choose "Contact Us" from the dropdown menu and scroll down to locate the chat icon, which is positioned in the bottom right corner of the page. Click on the icon and provide your name and email address; afterward, click the "Start Chat" button to engage in a real-time conversation with one of Forever 21 customer service representatives. The Forever 21 chat feature is accessible from Monday to Saturday between 5 AM and 9 PM PST and Sundays from 5 AM to 7 PM PST. Forever 21 chat is a convenient way to quickly address inquiries or issues while enjoying your shopping experience.

Can I Contact Forever 21 Customer Care via the Corporate Email Address?

Forever 21 also offers the convenience of contacting Forever 21 customer service through their corporate email address. The Forever 21 email address is support@forever21.com, which is an efficient means to contact them for any required inquiries and assistance. While sending an email to the Forever 21 corporate office, make sure to provide specific details regarding your questions, concerns, or feedback. Forever 21 customer service team will review your email and get back to you with a possible solution as soon as possible. Reaching out to the Forever 21 corporate team through this approach is a straightforward and reliable way to engage with Forever 21 customer care, ensuring that your inquiries are handled with absolute care and efficiency.

What Is the Forever 21 Corporate Office Address?

Forever 21 corporate office is located at 3880 Mission Road in the vibrant city of Los Angeles, California, 90031, within the United States. This address is the heart of Forever 21's corporate operation and is the focal point for various business functions. It is also the primary contact point for the Forever 21 customer service team for corporate inquiries, collaborations, investor relations, and general communications related to Forever 21. If you require assistance or wish to engage with the Forever 21 corporate team, please get in touch with this address. The Forever 21 customer service team welcomes your inquiries and business-related interactions.

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Contact Information

Forever 21 Website:

Forever 21 Help Center:

Corporate Office Address:

Forever 21, Inc.
3880 Mission Road
Los Angeles, California 90031
United States

Other Info (opening hours):

Chat Support:

Monday - Saturday: 5:00 am - 9:00 pm (PST)

Sunday: 5:00 am - 7:00 pm (PST)

More contact details

Fax:

+1 (213) 741 8995

Forever 21 Rating Based on 274 Reviews

Rating details

1.9
more details
Customer service
Exchange, Refund and Cancellation Policy
Website
Delivery Service

Rating stats

Rating trend

Summary of Forever 21 Customer Service Calls

805 TOTAL
CALLS
06:09 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Forever 21?

Shipping and Delivery Question:

  • “TracKing my order”
  • “My order did not arrive”
  • “Missing package”

Payments and Charges Question:

  • “Payment”
  • “Discount”
  • “Make payment”

Request for Information Question:

  • “I have a question about returning”
  • “Representative needed”
  • “Check my credi card”

Return/ Replace Question:

  • “Exchange”
  • “I will like to return some items”
  • “Return”

Cards Question:

  • “Trying to place an online order with my fover21 card”
  • “Credit card”
  • “Pay card”

Activation/ Cancellation Question:

  • “Cancel credit card”
  • “I want to cancel my order”
  • “They canceled my order”

Refund Question:

  • “Refund”
  • “I haven't been refunded”
  • “The company has not refund my money”

Product/ Service Question:

  • “Work form”
  • “Damaged property”
  • “Damage product”

Staff Question:

  • “Terrible managers”
  • “Manager complaint”
  • “Report Manager”

Employment Question:

  • “W2”
  • “W-2”
  • “Employment verification”

Account Question:

  • “Was visiting in New Orleans and purchased merchandise that they forgot to put in my bag”
  • “Check balance on gift card”
  • “Account problem”

Website/ Application Question:

  • “Your website jammed when i tried to place my order several hours ago. Could you retrieve my cart and help me pay for my order?”
  • “I want to place an order but the web site is not advancing to SUBMIT.”

Other Question:

  • “Delivwry”
  • “Lost my email in the trash”
  • “Anuncios engañosos”

About

Related Companies

Authentic Brands Group, Reebok, Nine West, Nautica, The Frye Company

Summary

Forever 21 is an American retailer. The company specializes in retail of clothes. Forever 21 operates its online sales through the official domain. The company guarantees free shipping both ways and 365 day return policy. Forever 21provides a huge selection of narrow and wide shoes, clothing, bags, hard to find accessories, electronics, eyewear, handbags, luggage, backpacks, slippers, watches, boots in all possible styles: urban, athletic, authentic, classic, office, lounge, etc. Forever 21 offers constant discounts up to 75% on almost all brands. Forever 21 have millions of products available in their warehouse for immediate shipment. Forever 21 is a popular online retailer because of the comparatively low prices and huge option of products.

Forever 21 reviews and complaints

Forever 21 is ranked 969 out of 4781 in Footwear and Clothing category

Area Served

USA

Payment Methods

PayPalMasterCardAmerican ExpressVISA

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