Forever 21 - Deceitful company

18 of 278 Forever 21 reviews

i cannot wear polyester or synthetic clothing so i only purchase cotton.so went through page after page of items online until i finally found a t-shirt that said 98% cotton 2% spandex.

when i received the order, i checked the label as it didn't appear to be cotton and i see it is in fact 90% polyester 10% rayon. as this is only due to their error, not mine i wanted them to give me a pre paid return shipping label and to issue a refund. they refused saying they would only reimburse me once they received the item. i don't feel that it's right to make me lay out more money when had they listed the item correctly, i would never had made the purchase.

this is a terrible business.pictured below is the item online showing the incorrect fabric content as well as the actual label showing the real material used.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Value for money
Exchange, Refund and Cancellation Policy
Customer service
Delivery Service
Website
Price Affordability
Advertised vs Delivered
Discounts and Special Offers
Diversity of Products or Services
Staff
Warranty
Product or Service Quality
More

Reason of review:
Not as described
Preferred solution:
Full refund
Monetary loss:
$17
Product or service
Forever 21 Online Order
Review category
Footwear and Clothing
review #880624 by

Author wants to be contacted by the company. Learn more

Had an experience with Forever 21? Submit review ›
Helpful? 1 Yes 1 0 No 0
Had the same issue 0 Yes 0
18 of 278 Forever 21 reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Forever 21. However, many companies do monitor reviews on our site.

 
×
You were reading a complaint about Forever 21.
Filing a new complaint about
×