Not resolved

i cannot wear polyester or synthetic clothing so i only purchase cotton.so went through page after page of items online until i finally found a t-shirt that said 98% cotton 2% spandex.

when i received the order, i checked the label as it didn't appear to be cotton and i see it is in fact 90% polyester 10% rayon. as this is only due to their error, not mine i wanted them to give me a pre paid return shipping label and to issue a refund. they refused saying they would only reimburse me once they received the item. i don't feel that it's right to make me lay out more money when had they listed the item correctly, i would never had made the purchase.

this is a terrible business.pictured below is the item online showing the incorrect fabric content as well as the actual label showing the real material used.

Review about: Forever 21 Online Order.

Review #880624 is a subjective opinion of a user.

Price Affordability
Value for money
Delivery Service
Customer service
Discounts and Special Offers
Advertised vs Delivered
Product or Service Quality
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
PRODUCT OR SERVICE Forever 21 T-shirt
Reason of Review / Monetary Loss Not as described / $17
Preferred solution Full refund

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