i cannot wear polyester or synthetic clothing so i only purchase cotton.so went through page after page of items online until i finally found a t-shirt that said 98% cotton 2% spandex.
when i received the order, i checked the label as it didn't appear to be cotton and i see it is in fact 90% polyester 10% rayon. as this is only due to their error, not mine i wanted them to give me a pre paid return shipping label and to issue a refund. they refused saying they would only reimburse me once they received the item. i don't feel that it's right to make me lay out more money when had they listed the item correctly, i would never had made the purchase.
this is a terrible business.pictured below is the item online showing the incorrect fabric content as well as the actual label showing the real material used.
More Review Details
|Discounts and Special Offers|
|Diversity of Products or Services|
|Product or Service Quality|
|Exchange, Refund and Cancellation Policy|
|Advertised vs Delivered|
|Value for money|
- Reason of review:
- Not as described
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Forever 21 Online Order
- Review category
- Footwear and Clothing
You May Also Like
- "I order a blue jumper( with other items) as attached photo with pattern on it as first photo. 6 weeks later or I got a blue jumper but totally different..."
- "I ordered and paid for a dress from Modlily. I expected a silky/satin well made champagne coloured dress (see first photo). What actually arrived was a rough see through..."
- "Got scammed in Irvine yesterday 10/6/15 on Culver drive, small shopping center. Italian rep coming from fashion show.... Looking for JW airport to catch is flight to Ny and Milano.... He wanted to..."
- "I emailed this group twice with no response. My daughter and I stayed at a Travelodge in Latham ny last week just overnite, it was disgusting, smelly, unclean and have..."
- "Hi, my name is Amir Cohen. Today at 15:42 I've called your store located on 3500 main st, Buffalo. I asked to know if product 720-1054 (Fast Acting 3AMP fuses)..."
- "I shipped my Lenovo laptop through geek squad at local Best Buy store in Amherst, NY on 22nd of June 2016. I was getting online updates about the repair status..."
- "Soy consumidor de tecnología , y los productos son como en la descripción de la página web se indica. Llegan los productos en un paquete bien protegidos, y los..."
- "I first spoke with chat agent Peter. He gave me the part numbers of the LED headlights that supposedly fit my Subaru. I made the purchase and three..."
- "I recently booked a Jetstar flight on eDreams.com. They sent me an email confirmation that said "The total cost of your reservation is $442.22. The details of the amounts charged..."