Product: Forever 21 Shipping Service Clear all filters (29 of 29 reviews match)
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I ordered clothing from from forever 21 maybe a week ago. I never received my package. I then called forever 21 they asked me to contact fed ex, which i did. Someone from Fed ex and i called forever 21 on a three way call. Supposedly we spoke with a Supervisor who gave...
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Anonymous
Amira

The same thing is happening to me except in my case USPS said it was delivered. I never received anything so I am getting the run around from both places.

1.4
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Forever 21 Shipping Service
#1068931
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I placed an order on May 31 for a simple little dress I have been waiting on I called on June 9th to see why was it taking so long she told me it would be there on the 13th of June why in the *** would it take so long to get a shipment i am very upset i see why no one...
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Forever 21 Shipping Service
#1058633
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I am told from consumer relations there is no tracking number because it was shipped to store . I have no way to track my order. I've created an account but still cannot track order. This is the 3rd issue I've had with forever 21. I will never purchase anything from...
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1.2
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Forever 21 Shipping Service
#987235
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Forever 21 Shipping Service Review

#895322
2.2
Details
I ordered 1 item which they could've placed in my mail box. They did not they claim to have delivered it to my mailbox & it was not there. Forever 21 will not bother to resend me my item because quote on quote "It was my fault" annoyed. They lost a customer. Do NOT ship online with forever 21 big mistake !!!
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Forever 21 Shipping Service Review

#845128
Package delivered to wrong address, Ups cant help unless Forever 21 ask them to retrieve package. Forever 21 refuses to because they said they delivered it correct address and they are not liable for anything. Thats the worst customer service i have ever dealt with. I will never buy from them again and let my friends know as well. I am out the money i paid.
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I had a terrible experience with this company.Ordered 2 gift certificates for XMAS, Never got them. The emailed to the wrong address even though my confirmation & order was sent to the correct email address. Would not refund my money even though their error. Made me...
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1.0
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Forever 21 Shipping Service
#973389
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My daughter ordered a Rose colored Hooded Bomber Jacket from Forever 21 on November 25th. While I've had several less than satisfactory customer service experiences with is company, both on line and in the stores, my daughters seem to like the style of clothing....
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1.1
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Forever 21 Shipping Service
I didn't like
  • Worst
#970240
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Words can not express how awful of a customer service experience I just had with Forever 21. My blood pressure must be up. 57 minutes on the phone and I still dont know WHY my online order ship to the store order was cancelled....oh wait...that's right, it was...
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1.0
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Forever 21 Shipping Service
I didn't like
  • Online customer service
#958638
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Ordered a jacket online 10/27/26 as of today 11/10/16 forever 21 doesn't know where the jacket is. NEVER WILL I ORDER ANYTHING FROM THEM AGAIN IN MY LIFE! I've talked to representatives every day & get the same thing. One even told me I could get a refund but that...
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Anonymous
Jacky

Same here, they say they are not responsible for my package. Like what ? That makes no sense at all. It took a month for them to ship my package to the wrong address and on th...

1.0
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Forever 21 Shipping Service
#952580
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I wrote the company yesterday in regards to a delivery date issue I had.I decided to call to speed up the process, but instead of great customer service which is what I expected I was given horrible service by reps that were not helpful at all. I placed my order on...
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1.0
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Forever 21 Shipping Service
#938990
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Order number 58250711 for which I never received the package because as opposed to walking inside the place of business and leaving it with a person, they left it ON THE STREET in a busy neighborhood right next to a huge transit center so obviously it was stolen.I...
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Forever 21 Shipping Service
#873942
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My daughter was interested in a jacket she found on Forever 21's website. I went to the local store, but the jacket was $20 higher and the store did not honor the online prices so I had to order it. The website specifically said free shipping off of $50 and order by...
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Forever 21 Shipping Service
#756585
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