Product: Forever 21 Shipping Service Clear all filters (33 of 33 reviews match)
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I chose to order online from forever 21 and when the package arrived it was missing 4 of my items that totaled about 60 dollars so when I contacted them asking for a refund I received an email back asking what they were and that I would receive a response within 48...
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2.0
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Forever 21 Shipping Service
#1212078
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The post office then proceeded to return the package to forever 21’s warehouse on 12/14 the same day the package was received by the post office, arriving at their facility on 12/16. I called forever 21 to have the package reship per to me in which case the...
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Anonymous
Kasandra

Same thing happened to me. After getting that " please call back in 24 to 48 business hours" for two weeks straight, I filed a dispute with PayPal and miraculously the next da...

1.3
Product
Forever 21 Shipping Service
#1167015
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I ordered clothing from from forever 21 maybe a week ago. I never received my package. I then called forever 21 they asked me to contact fed ex, which i did. Someone from Fed ex and i called forever 21 on a three way call. Supposedly we spoke with a Supervisor who gave...
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Anonymous
Amira

The same thing is happening to me except in my case USPS said it was delivered. I never received anything so I am getting the run around from both places.

1.4
Product
Forever 21 Shipping Service
#1068931
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I placed an order on May 31 for a simple little dress I have been waiting on I called on June 9th to see why was it taking so long she told me it would be there on the 13th of June why in the *** would it take so long to get a shipment i am very upset i see why no one...
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Forever 21 Shipping Service
#1058633
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I am told from consumer relations there is no tracking number because it was shipped to store . I have no way to track my order. I've created an account but still cannot track order. This is the 3rd issue I've had with forever 21. I will never purchase anything from...
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1.2
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Forever 21 Shipping Service
#987235
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I had a terrible experience with this company.Ordered 2 gift certificates for XMAS, Never got them. The emailed to the wrong address even though my confirmation & order was sent to the correct email address. Would not refund my money even though their error. Made me...
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1.0
Product
Forever 21 Shipping Service
#973389
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My daughter ordered a Rose colored Hooded Bomber Jacket from Forever 21 on November 25th. While I've had several less than satisfactory customer service experiences with is company, both on line and in the stores, my daughters seem to like the style of clothing....
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1.1
Product
Forever 21 Shipping Service
I didn't like
  • Worst
#970240
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I placed an order online of a pair of jeans. I ordered a size 30 and they sent a size 29. I know it wasn't a mistake on my behalf because I shop at forever 21 all the time, i just thought since I had to work on black Friday that I'd order online this year. This...
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Forever 21 Shipping Service
#968588
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On November 18th I purchased 3 pair of plus size black leggings because the classic legging are no longer available in the store.I haf them expressed shipped because I wanted to wear them for Thanksgiving they were delivered on the 21st of November but to the incorrect...
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3.2
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Forever 21 Shipping Service
#968347
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Words can not express how awful of a customer service experience I just had with Forever 21. My blood pressure must be up. 57 minutes on the phone and I still dont know WHY my online order ship to the store order was cancelled....oh wait...that's right, it was...
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1.0
Product
Forever 21 Shipping Service
I didn't like
  • Online customer service
#958638
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