Forever 21 Shoes And Accessories Review from Newbury, Massachusetts

23 of 291 Forever 21 reviews

Forever 21 has horrible customer service and does not care about their customers. I have filed a complaint 3 times and still have not heard anything.

On September 18, I went on an out of state trip and visited forever 21 in Pennsylvania and purchased a pair of shoes. I attended my event and the shoes literally ripped the skin off 4 of my toes. I had to go to the first aid office to clean up the blood and bandage my feet since I had 3 more hours at this event. There is metal around the laces that literally was ripping my skin off.

This event was expensive and a birthday gift for me. I contacted corporate 3 different times and I have heard nothing!

This is absolutely ridiculous.

This review is a subjective opinion of a user.
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Exchange, Refund and Cancellation Policy
Value for money
Product or Service Quality
Customer service

Reason of review:
Bad quality
Product or service
Shoes And Accessories
Review category
Footwear and Clothing
review #927060 by

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