Forever 21 - Horrible customer service
Horrible customer service! They messed up my order and shipped the wrong dress.
I had to take pics of the incorrect dress and now ship back to them wasting my money, time & gas. Itโs a shame I have to go through so many hoops because of THEIR mistake! Other companies that Iโve dealt with would just ship you the correct item or at least provide a discount on your next order for the inconvenience. On top of that, I canโt even get a clear answer as to whether or not I will receive the actual dress that I ordered.
I will NEVER order from this store again, and Iโve been shopping with them occasionally over the years. Too many great companies out there that treat their customers better.
Looked on YouTube, and Iโm not the only one. Greedy company.
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