I got a pair of trousers on 08/30 which was 'on Sale' , which had a disfunct chain. Went to return the item on 08/31. I was told that since it was a Sales item the store recommends us to quality check the product and therefore would not take the item back.
Never experienced this anywhere before. And this condition of quality checking each item we take is never highlighted on the Sales racks before we buy your product.
To top it, your customer service rep( QuakerBridge Mall) was so rude. I realized, u definitely hired the right person with the right amount of rudeness, otherwise who would be able to sell products with defects , right?
It was such a pleasure walking out of your store and getting into the other outlets in the mall who believe in delighting their customers . And while I was shopping , I kept confirming with each rep in Macy's and Aeropostale
if they also followed the same policy( if there were any in non-customer service )!
Nutshell- you are a disrespectful and untrustworthy brand.
More Review Details
- Product or service
- Trousers Return
- Review category
- Footwear and Clothing
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "Last month I ordered two coats from DressLily. The one pictured here was advertised as a dark gray cashmere blend. The size conversion chart on their website told me their..."
- "I bought 2 skirts online and I went to Roseville gallaria to exchange the skirt for a different size. It took forever just to find them! I went to the..."
- "Last summer I ordered a cute one piece bathing suit from Rosegal. I have used this company before but I only bought small things like necklaces and bracelets. My experience..."
- "I ordered a Sweetheart Bouquet from For You Flowers and the delivered flowers looked nothing like a Sweetheart Bouquet. The flowers looked like an arrangement sent to a funeral home...."
- "Hello My name is Gloria W. and we also had a similar experience. After just one and a half months of using the filter, the water tastes like lemons and when..."
- "I won an XT1 Cub Cadet in a raffle and paid NY state tax upon delivery from ECK in Syracuse NY. ECK is a reasonable business except the Cub Cadet..."
- "I have shown these pictures to Oak Grove rental office I have also had the office send these pictures to Morgan Properties also so that this problem can be handled...."
- "Im an insurance agent of 20 years due to anti-money laundering laws i'm required to take training on what to look out for and i'm sure these bank tellers take..."
- "This location in redford plymouth rd is very rude and inconsiderate and lied about showing up at my house and calling even lied on my neighbor saying my neighbor told..."