I got a pair of trousers on 08/30 which was 'on Sale' , which had a disfunct chain. Went to return the item on 08/31. I was told that since it was a Sales item the store recommends us to quality check the product and therefore would not take the item back.
Never experienced this anywhere before. And this condition of quality checking each item we take is never highlighted on the Sales racks before we buy your product.
To top it, your customer service rep( QuakerBridge Mall) was so rude. I realized, u definitely hired the right person with the right amount of rudeness, otherwise who would be able to sell products with defects , right?
It was such a pleasure walking out of your store and getting into the other outlets in the mall who believe in delighting their customers . And while I was shopping , I kept confirming with each rep in Macy's and Aeropostale
if they also followed the same policy( if there were any in non-customer service )!
Nutshell- you are a disrespectful and untrustworthy brand.
More Review Details
- Product or service
- Trousers Return
- Review category
- Footwear and Clothing
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "Fasionmia.com amazing! you can trust. they sale all type of fashion dress. and very reasonable prices, Some Item is very cheap ,you can not believe. First time i ordered clothes..."
- "I bought a dress from this company and received it on Wednesday (11/5/14) as soon as I opened the package and held it up, I knew something was wrong. ..."
- "Forever 21 has horrible customer service and does not care about their customers. I have filed a complaint 3 times and still have not heard anything. On September 18, I..."
- "Hi all of you. My name is Rachel Mirelez. I have been with preview models for coming up on a year and It has been the most amazing experience ever...."
- "Lustine has failed to disclose to their female customers that they hired a violent registered sex offender as a car salesman. I reconzied Philip Roberts due to a mugshot and..."
- " We hired We Hang Holiday Lights in Toms river NJ to decorate our home and trees with lights garland and wreaths. Ryan Phillips was present on the job site..."
- "I won an XT1 Cub Cadet in a raffle and paid NY state tax upon delivery from ECK in Syracuse NY. ECK is a reasonable business except the Cub Cadet..."
- "I ordered a Sweetheart Bouquet from For You Flowers and the delivered flowers looked nothing like a Sweetheart Bouquet. The flowers looked like an arrangement sent to a funeral home...."
- "Hello My name is Gloria W. and we also had a similar experience. After just one and a half months of using the filter, the water tastes like lemons and when..."