Latest review first
Forever 21 - Do not receive package
The package said in the email that it has been delivered now. The express logistics showed that it was waiting for scanning to be delivered on December 1st, but there has been no response from the 4th till now. I have not received it now, and no one answered the phone call. I want a refund now and I don't want to buy it on the official website anymore！
Company wrote 0 private or public responses to the review from Dec 04.
Forever 21 - Order status cancelled but i was deducted in my bank account
I place my ordered last nov 27,2018. My order confirmation # is 83525912 and tracked my order today but it says cancelled and i checked my paypal account i was deducted for $37.80. Please help. Thanks!
Company wrote 0 private or public responses to the review from Dec 01.
Forever 21 - Poor response automated system could asked my questions
I paid for express shipping because I needed it for this weekend, and now it says I’m not getting it until Monday.
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Oct 18.
I was asked to leave and was told only one person is allowed in the room. My daughter is 13yo and I always go with her. I’m a nurse and I always believe that if your child is a minor he/she needs to be accompanied by their parent. So I was surprised when I was told to...Read more
Company wrote 0 public responses to the review from Sep 20.
I placed an order on 09/04. The order was originally scheduled to be delivered on 09/14. On the day that I was supposed to receive my items, I received an updated email indicating that the order would be delivered by the end of the day on 09/15...one day later than the...Read more
Company wrote 0 public responses to the review from Sep 18.
Horrible customer service! They messed up my order and shipped the wrong dress. I had to take pics of the incorrect dress and now ship back to them wasting my money, time & gas. It’s a shame I have to go through so many hoops because of THEIR mistake! Other companies...Read more
Company wrote 0 public responses to the review from Sep 16.
I bought a pair of pants from forever 21 for $13. When I tried them on, they did not fit so I sent them back(2 day priority mail) to the Jacksonville warehouse. I realized it had been almost two weeks and I didn't hear anything about my order. Nothing saying my order...Read more
Company wrote 0 public responses to the review from Sep 05.
This store is run very poorly. I found your post as I was looking today myself for complaints on this store. I was in the fitting room with my daughter when I fell ill due to a chemical that was being sprayed in the dressing room. The attendant was not helpful and...Read more
Company wrote 0 private or public responses to the review from Aug 03.
I didn't like
- Falling ill in the store due to their negligence
I’m a usual customer at this store and online and this has been bothering me for a while. I am not one to complain, but this store hires all these Asian little girls who does not look like they enjoy working in the retail industry. No customer service, no eye contacts...Read more
Company wrote 0 public responses to the review from Jul 19.
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