Forever 21 - Awful
Niy got shipment. They will not fix it. Im out over $100
Inner Harbor Gallery Baltimore Md 21202 6/19 approx 2p.m. black female with glasses Asked the employee for assistance in getting a dress that was displayed over head at which time she rolled her eyes and exubed alot of attitude like she was bothered. At which time i...Read more
I spent two hours filling my cart with clearance items because their banner said that I would get 50% off. Chatted in when the code didn't work and promotion ended the day before. I told her I had a screenshot and asked her to honor it since they had accidentally left...Read more
They offered a coupon code vip20 for twenty percent off but it did not work. I called customer service and the girl said it was for certain items. The code said for any regular price item which I told her then she started saying my phone was acting up (funny I could...Read more
Forever 21 - DO NOT ORDER ONLINE
I ordered $120 worth of items back in November 2017 never received any of my items called forever 21 they told me it was FedEx fault so I need to contact them which I did and they of course said it’s forever 21 fault I will never order online from this forever 21 and fedex as well!
I chose to order online from forever 21 and when the package arrived it was missing 4 of my items that totaled about 60 dollars so when I contacted them asking for a refund I received an email back asking what they were and that I would receive a response within 48...Read more
I ordered two dresses online because my prom is coming up and forever 21 usually fits me so it seemed somewhat safe. I got a message about a week later saying that my order didn’t have an unit number for the address and to call a number to fix it. I did and expected it...Read more
Went to exchange item that I had bought 3 days before with store receipt. Cashier gave me a hard time with the exchange, asking unrelated questions to the exchange. Apparently not familiar with the company returns and exchange policy and making up her own version....Read more
Forever 21 - Cancelling all comenity cards
I have made 2 late (by maybe 2 days due to pay schedule) in the full 2 years of having a F21 credit card, and my limit was decreased shortly after paying the full card balance. I think my loyalty to the store and the card override 2 slightly late payments, but to each their own. I'll be cancelling this card as well as my other 3 comenity accounts.
How extraordinarily difficult is it to reship a package that was returned? I bought some Christmas outfits, (or so I thought they would arrive by then, ordered 12/7/17) only to find out that they were shipped to the incorrect post office. The post office then proceeded...Read more
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